Terms and Conditions
- All web orders are firm sale.
- Westbooks does not accept returns of firm sale items.
- Returns will only be accepted in cases of goods received damaged and/or misbound. Please choose carefully.
- Westbooks must be notified of items received damaged and/or misbound within 7 days for a full credit.
- Backlist titles can only be ordered as a firm sale and as pre-arranged with management.
- Order cancellations are only accepted by Westbooks within 24 hours of placement of said order after which time orders will be invoiced to the customer.
- Quotations are valid for a period of 14 days after issue.
- Westbooks cannot guarantee price or availability of items ordered through an expired quotation.
- Normal school discount will apply except in cases of nett titles.
- Accounts must be finalized within 30 days.
- Westbooks does not accept responsibility for publisher changes to cover art, format or depicted content.
- Although Westbooks endeavours to provide the most current title information, price and availability are subject to publisher change without notice.
Viewing of Selected Titles:
- Any items viewed must be returned in mint saleable condition with no observable signs of use.
- All items chosen are considered a firm sale.
- Items not usually held in stock by Westbooks cannot be ordered for individual viewing.
- Items returned damaged will be invoiced.
- Non-book items (audio book, CD, DVD etc) must be returned with seal and/or shrink wrap intact.
Any queries? Please call us on 9361 4211 or email reception@westbooks.com.au
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